How personalization works

 

Make it yours in four steps.

Type your text, upload your photo, or do both, right on the product page. No design skills needed.

How it works

  1. 1

    Pick your design

    Browse the personalized collections and open the piece you like.

  2. 2

    Choose size and color

    Select your size and finish from the options on the page.

  3. 3

    Add your details

    Type your text, upload your photo, or both, in the boxes on the product page.

    TextPhoto
  4. 4

    Check, then order

    Read your details once more, add to cart, and check out. We make each piece to order.

What are you adding?

Choose one to see exactly what to enter.

Example
Your text
412 Maple Lane
412MAPLE LANE
Pet's name and years
Sadie, 2012–2024
SADIE2012 – 2024

Illustrations show the idea. Your product page may look a little different.

Type it like this

  • Type it just as you want it to read.
  • Check spelling, numbers, and spacing twice.
  • Keep it short. Fewer characters can mean bigger, bolder letters.
Address signsYour house number and street name, or your family name.
Family name and custom text signsYour family name, or the short message you want.
MonogramsPick your letter, then add your last name if the page asks for it.
State signsThe name, city, or address you want with your state.
Pet memorialsYour pet's name and year or years.

Shop pieces that use text

Example
Upload your photoIMG_2048.jpg added

Illustrations show the idea. Your product page may look a little different.

Pick a photo like this

Do
  • Use a clear, in-focus, well-lit photo.
  • Show faces (or your pet's eyes) fully, looking toward the camera.
  • Keep everyone you want in the portrait in the same photo.
  • Upload the original from your phone or camera (JPG or PNG).
Don't
  • Use blurry, dark, or heavily filtered photos.
  • Cover faces with sunglasses, hats, or objects.
  • Upload screenshots or images saved from social media.

Shop pieces that use a photo

Example
Upload your photoIMG_2048.jpg added
Name or date
Baxter, 2019
BAXTER, 2019

Illustrations show the idea. Your product page may look a little different.

Add both, in any order

  1. 1Upload your photo. Follow the photo tips on the Photo tab.
  2. 2Type the name, date, or message the page asks for.
  3. 3Check both, then add to cart.

Not every portrait has a text box. If you don't see one, your photo is all we need.

Shop pieces that use both

Quick answers

What if I make a mistake?
Contact us right away with your order number. Each piece is made to order, so changes are only possible before production starts.
How long will it take?
Every piece is made to order. You'll find current production and shipping times in our Shipping Policy.
Can I return a personalized item?
Personalized pieces are made just for you, so please read our Refund Policy before you order.
What kind of photo works best?
A clear, well-lit photo from your phone or camera works great. The sharper the original, the better your portrait turns out. Avoid screenshots and images saved from social media.
Can I personalize a gift for someone else?
Yes. Just enter their details. If you're unsure how a name is spelled, check with someone in the family before you order.

Still have a question? Use the Contact link at the bottom of any page.

Ready to make it yours?

Pick a collection and start personalizing.